The client was migrating to Oracle's Real Application Clusters (RAC) solution to increase performance and system availability
The upgrade required significant expertise in the core technologies involved, Oracle RAC 10g and Linux
Issues introduced by the new clustering technology required significant testing of the system and effective resolution
Solution
The solution was based on Sun Linux servers, NetApp's Storage Area Network (SAN) solution, and Oracle RAC 10g
IT Action specified, procured and installed the servers, SAN hardware, and database software
Significant testing was completed on the new system prior to go-live in order to identify and resolve any issues
Due to the leading-edge nature of the Oracle RAC solution, IT Action worked closely with Oracle and the application vendor to assist them in resolving issues introduced by the new technology.
Business Value
Access to experienced Oracle resources with expertise in the new Oracle RAC technology
The Oracle RAC solution was built to the highest and most demanding production standards, ensuring reliability and resilience, as well improved performance
IT Action played a central role during the upgrade and testing process, coordinating with Oracle, the application developer and the client, ensuring all upgrade issues were resolved quickly and efficiently
Successfully enabled the client to realise its business and technical objectives of performance and high availability