A leading investment bank in London uses IT Action to ensure its overnight settlement and clearing processes run efficiently and complete successfully before next day trading
Challenge
The bank was experiencing difficulty in determining the success of its overnight batch processes
The internal IT support team was required to carry out manual processes during the night to confirm success of the overnight batch
The existing infrastructure and process supporting overnight system monitoring required enhancement
Solution
IT Action analysed the bank's batch process requirements and provided practical advise and recommendations on options for effective and reliable monitoring and alerting
When a suitable solution was agreed upon, IT Action's existing monitoring and alerting infrastructure was used to enhance the capabilities of the bank's overnight monitoring process
The solution included development of a custom client-specific component within IT Action's modular monitoring infrastructure
IT Action delivered a new fully automated, highly resilient and reliable monitoring and alerting solution
Business Value
The bank now receives reliable positive confirmation of the success of its overnight batch processes
Overall costs for supporting the nightly batch have been reduced
IT support staff are now only required during the night when a significant problem occurs
