About Us Services Products Partners News

ABOUT US

 
Our Company
 
Why IT Action
 
Clients
 
Management Team
 
Quality Policy
 
Careers
 
Contact Us
 
 

Useful Links

 
Dedicated Service Approach
 
 
 
 
 

Quality Policy

IT Action is committed to exceeding client expectations. We apply total quality management to every aspect of our business using a Quality Management System that adheres to the requirements of ISO9001:2000. Our processes are efficient and effective, and we work to continually improve the level of service we provide for our clients. All our ongoing support contracts and client projects are managed to these total quality standards.

IT Action is BS EN ISO9001:2000 accredited.

  • IT Action has demonstrated its ability to consistently provide service that meets customer and applicable regulatory requirements.
  • IT Action aims to enhance customer satisfaction through the effective application of a Quality Management System. This includes processes for continual improvement of the systems and the assurance of conformity to applicable regulatory requirements.
  • IT Action uses quality management principles to lead the company towards improved performance.
    • Customer focus
    • Leadership
    • Involvement of people
    • Process approach
    • Systems approach to management
    • Continual improvement
    • Factual approach to decision making
    • Mutually beneficial supplier relationships
 
 
Home
|
Contact Us
|
Privacy Policy
|
Legal Disclaimer
Copyright (c) 2009 IT Action Ltd. All rights reserved.