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Voice Solutions

IT Action has partnered with Cisco Systems to deliver robust and reliable converged telephony and Voice over IP (VoIP) solutions to its financial services clients. Cisco is the market leader in converged voice and data systems, leading the way in unified communications systems that improve the way your employees communicate with each other, and with your clients.

Working with Cisco, IT Action's certified technicians design, install, relocate and manage state-of-the-art IP telephony solutions, ensuring you receive a robust voice platform suited to your requirements and budget, capable of meeting all you future communication needs.

Unified Communications

Unified communications allow you to carry voice, data, and video communications across a common IP infrastructure, enabling you to streamline business processes and reduce costs. A single merged network for both voice and data gives you access to your company's information wherever it is needed, giving you more flexibility and improving productivity.

IT Action's voice solutions:

• Deliver cost savings and real productivity gains by improving the way you communicate with colleagues, clients and trading partners

• Support flexible working strategies, such as remote working or hot-desking

• Allow you to seamlessly communicate with other offices

• Feature rich call processing, voice mail, and auto-attendant

• Allow you to access voicemail messages from any location using phone, email or the internet

• Support voice and video conferencing solutions

• Provide access to other applications, such as interactive voice response, fax from desktop, and call billing

• Include options for high availability, ensuring you have uninterrupted voice services in the event of a disaster

• Include follow up support and on-site maintenance